Ask Away was fun for me since I used to be the librarian on the other end, when WPL used a prior service for virtual reference. I decided to ask the librarian (John from the Seattle Public Library) a reference question that my college freshman asked of me last week; she needed help in locating instances — at any time and any place — of productions of “The Merchant of Venice” that had been prohibited. I had spent only a few minutes on the question myself before I handed it over to John. Instead of sending me info about productions of the play, however, he sent me articles about how reading of the play had been banned in classrooms. I explained that I was more interested in prohibited productions — and, after sending me one minor reference, he wished me luck with my research and told me to have a good day.
I’m not faulting, John, mind you. I have the sense that this information is not going to be easy to find — and, therefore, not the kind of thing apropos to a quick answer reference service. During my quick hunt on the subject, I also had found much information on the banning of the reading of the play and very little about banned productions. At the very least, John validated my sense that my daughter will have a much easier time writing her paper about how the play has been banned in schools than on the stage!
As for IM-ing in general, I’m pleased to say that, as the parent of two college students, my skills are being maintained on almost a daily basis. Whereas a year ago, my now-college freshman thought it weird that her mom was an IM-er, she and I now happily IM each other almost every day. IMO, that’s progress!